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Have a complaint against a TAANZ member Agent?

Follow these steps to see if we can help:

1. Is the agent you have been dealing with a TAANZ bonded agent?

2. Provide the appropriate paperwork as shown below:

  • A written account of what occurred
  • Emails to and from the member agent
  • Confirmation and itinerary copies
  • Proof of payment

Still believe you have a valid complaint? Contact us about it.

 

More information

You will also find more detailed contact information here:

 

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